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Maa Baglamukhi Guru
Transparent Spiritual Policies

Refund & Cancellation Policy

We believe in fairness, transparency, and respectful treatment of every devotee. Our policy honors both the sanctity of ritual preparation and your peace of mind.

100% Transparent Process
Compassionate Support
Ethical Handling
Dedicated Assistance
Transparent Process

Clear guidelines at every stage

Respectful Communication

Direct access to our team

Ethical Ritual Handling

Honoring sacred commitments

Dedicated Support

Always here to help you

The Sanctity of Ritual Preparation

Understanding our sacred commitment to you

Every ritual at Maa Baglamukhi Guru is a personalized commitment of faith and precision. From the moment your booking is confirmed, our team begins the intricate process of Vedic preparation.

This includes identifying the most auspicious Muhurta, sourcing pure Samagri (ritual materials), and dedicating Brahmin schedules at the Nalkheda Siddha Peeth. These preparations involve irrevocable time and material costs.

Our Commitment to You

We have established these guidelines to be fair to both devotees and our spiritual staff. Your understanding helps us maintain the highest standards of sacred service.

Cancellation Timeline & Refund Structure

Clear stages with transparent refund percentages
Booking Confirmed
Muhurta Identified
Preparation In Progress
Ritual Day
Complete Video Sent
70-80%

48+ Hours Before

Eligible for 70-80% refund. Minor deduction covers administrative costs and Muhurta review.

50%

24-48 Hours Before

Eligible for 50% refund. Ritual Samagri is typically energized by this stage.

No Refund

Under 24 Hours

Non-refundable. All Brahmin schedules and temple preparations are finalized.

Compassionate Rescheduling

Flexibility for our devoted patrons

We believe in flexibility for our devotees. If you cannot attend your scheduled live session, we offer two compassionate options:

Option A: Virtual Presence

We can perform the ritual on your behalf and send complete video evidence of all sacred proceedings. Your Sankalpa will be honored.

Option B: Reschedule

You may reschedule to a future auspicious date with at least 48 hours' notice at no extra cost. Fresh Muhurta will be identified.

Refund Eligibility Details

What qualifies for a refund

Refunds are applicable when:

  • A ritual cannot be performed due to technical issues on our end
  • Temple closure or force majeure circumstances arise
  • Acharya is unable to perform the puja (full refund or alternate Acharya offered)
  • Booking cancelled within 2 hours (full refund minus 5% processing fee)

Non-Refundable Situations

Refunds are not applicable for rituals already completed, incorrect birth details provided by the devotee for the Sankalpa, or perceived material outcomes. Vedic rituals are matters of faith and karma — while we guarantee purity of process, we cannot offer refunds based on subjective results.

Refund Processing

How and when you'll receive your refund

Payment Method

Refunds are processed via the same payment method used during booking — Credit Card, UPI, Net Banking, etc.

Processing Time

Approved refunds typically reflect in your account within 5-7 business days. International bookings may take 10-12 days.

How to Initiate

Simply message us on our official WhatsApp with your booking ID and reason for cancellation. Our team will guide you through the process.

Emergency Support Commitment

Your wellbeing matters to us

Beyond Rules — For You

If you face a genuine emergency — health crisis, natural disaster, or unexpected personal circumstances — please do not worry about policies. Contact Acharya Vishnu Sharma's office directly on WhatsApp. We will look beyond the rules to find a compassionate spiritual solution.

Frequently Asked Questions

Find answers to common questions about our refund and cancellation policies

If you miss the live session, our Acharyas will continue the ritual with your Sankalpa to ensure the auspicious Muhurta is not wasted. A full recording will be sent to you via WhatsApp within 24 hours.
Yes. If you cancel within 2 hours of booking, we offer a full refund minus a 5% transaction processing fee. This covers payment gateway charges.
The 30% deduction covers: Muhurta review by our Brahmins, administrative processing, advance procurement of specialized Samagri, and booking system costs.
Samagri costs become non-refundable once the materials have been energized (Siddh) in your name, which typically happens 24-36 hours before the puja. This is because the Samagri is specifically prepared and consecrated for your ritual.
Absolutely. You may reschedule with at least 48 hours' notice at no extra cost. For last-minute rescheduling (under 24 hours), a nominal fee for fresh Samagri may apply.
In the rare event of unavoidable absence, we offer you a full refund OR the option to have the ritual performed by another senior Acharya of equal expertise and sanctity.
The policy remains the same, but the refund timeline may vary depending on international bank processing standards — typically 10-12 business days instead of 5-7.
Vedic rituals are matters of faith and karma. While we guarantee the purity and correctness of the ritual process, we cannot offer refunds based on perceived material outcomes as these are beyond our control.
Maa Baglamukhi Guru does not accept general donations. All contributions are for specific services and Samagri, and follow this same refund policy.

Need Help Before Cancelling?

Our team is ready to assist you. Whether it's rescheduling, understanding your options, or addressing concerns — we're here for you.